support@patriotmail.ai
Reach out for account setup, provider connection problems, or product questions.
Contact supportSupport
Support
Help with setup, connection issues, and product questions. Existing users can contact support directly from inside Patriot Mail, and public support pages stay available in the browser.
Open the IMAP guide
Review popular provider settings, app-password notes, and connection tips.
IMAP Configuration GuideUse the security channel
Vulnerability reports and security-sensitive issues should go through the dedicated security page.
SecurityGetting help faster
The details that are most useful in a support email
A short message is fine, but these details make troubleshooting much faster when a connection or inbox flow is not behaving as expected.
Provider
Name the email provider
Include whether the account is Gmail, Outlook, Yahoo, iCloud, Fastmail, Proton Bridge, or another IMAP/SMTP provider.
Context
Describe what happened
Tell us whether the issue is sign-in, syncing, sending, notifications, drafts, or something else you can reproduce.
Setup
Include connection details when relevant
If you are using manual setup, mention the IMAP and SMTP servers, whether app passwords are enabled, and which device or browser you are using.
Related docs
Before contacting support, these pages usually help
Privacy Policy
Understand how Patriot Mail handles tokens, local cache, provider data, and optional AI processing.
Open Privacy PolicyTerms of Service
Review acceptable use, service limitations, and the current legal terms for using Patriot Mail.
Open Terms of ServiceIMAP Configuration Guide
Check common provider settings, ports, and app-password instructions before troubleshooting a failed connection.
Open IMAP Guide