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Email addresses that look right but do not exist

Some addresses look completely normal and still cannot receive mail, because nobody hands them out. If you were told your address does not exist, one of the mistakes below is nearly always the reason.

Apple

icloud.com, not icloud.co.uk

Apple addresses end in icloud.com, me.com or mac.com, wherever you live. There is no British version.

Google

gmail.com, not gmail.co

Google addresses end in gmail.com or googlemail.com. A missing last letter is the most common slip of all.

Microsoft

outlook.com or hotmail.co.uk

Microsoft never gave out outlook.co.uk. British addresses are usually hotmail.co.uk or live.co.uk.

The usual mistakes

What people type, and what it should be

Read the end of your address out loud, letter by letter. That is where the mistake almost always is.

A country was added

  • icloud.co.uk should be icloud.com
  • me.co.uk should be me.com
  • outlook.co.uk is usually hotmail.co.uk, live.co.uk or outlook.com
  • googlemail.co.uk should be googlemail.com

A letter is missing or wrong

  • gmail.co should be gmail.com
  • gmial.com and gmai.com should be gmail.com
  • hotmail.con should be hotmail.com
  • yahoo.co should be yahoo.com, or yahoo.co.uk in the United Kingdom

Why it matters

Mail to an address like this never arrives

1

Check the ending

Compare the part after the at sign with the one on this page. If it matches a mistake here, use the correction next to it.

2

Look at an old message

Open something the mailbox has received before, on a phone or a computer, and read the address it was sent to. That is your real address.

3

Ask someone who writes to you

Family and friends have your address saved. What they have is the one that works.

Adding your account

Patriot Mail checks the ending for you

When you add an account, Patriot Mail looks at the part after the at sign. If it is one of these addresses, you are told before anything is tried, with the correct ending offered so you can fix it in one tap.

Related guides

Other resources

Forwarding addresses

Some addresses are real but forward somewhere else, so they cannot be added on their own.

Read about forwarding

All provider settings

Server names and ports for every provider Patriot Mail connects, in one place.

Open IMAP Guide

Support

Not sure what your address is? Tell us what happened and we will help.

Contact support

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