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Forwarding and Hide My Email addresses

Some addresses are real, receive mail, and still cannot be added to an email app. They are forwarding addresses: they pass mail on to a mailbox somewhere else, and that mailbox is the one to add.

What they are

A cover for your real address

You give out the forwarding address, and mail arrives in your own mailbox without the sender ever seeing it.

Why apps cannot open them

There is no mailbox

Nothing is stored at a forwarding address, so there is nothing for an email app to open or sign in to.

What to do

Add the mailbox behind it

Add the address the mail is forwarded to, and everything sent to your forwarding address is there.

Which ones these are

Addresses that forward somewhere else

Apple Hide My Email

  • Ends in privaterelay.appleid.com
  • Forwards to your iCloud mailbox
  • Add your icloud.com, me.com or mac.com address instead

DuckDuckGo, SimpleLogin, addy.io, Firefox Relay

  • Ends in duck.com, simplelogin.io, addy.io, anonaddy.me or mozmail.com
  • Forwards to whichever mailbox you gave the service when you signed up
  • Add that mailbox instead

Step by step

Add the mailbox behind the forwarding address

1

Find where it forwards to

For Hide My Email it is your iCloud address. For the others it is shown in the forwarding service, next to the address it gave you.

2

Add that address

In Patriot Mail choose Add account and enter the mailbox address, not the forwarding one.

3

Carry on as before

Mail sent to your forwarding address arrives in that inbox, so you keep the cover and still read everything in one place.

Related guides

Other resources

iCloud setup

Connect the iCloud mailbox your Hide My Email addresses forward to.

Read about iCloud

Addresses that do not exist

Some endings look right but were never handed out, so mail to them never arrives.

Check the endings

Support

Not sure where your address forwards to? Tell us and we will help.

Contact support

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