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Spectrum Email IMAP Settings and Setup

Spectrum email works with Patriot Mail and any other email app using your normal password. The one thing that surprises people is the server name: it is mobile.charter.net, on a computer as much as a phone.

Server settings

What to enter, if an app asks you

Patriot Mail fills these in for you. They are here for any other app that asks, and so you can check what you were given.

Spectrum Email

SSL/TLS for incoming mail, STARTTLS for outgoing mail

Incoming mail (IMAP)

Server
mobile.charter.net
Port
993

Outgoing mail (SMTP)

Server
mobile.charter.net
Port
587

Before you start

What is different about Spectrum Email

Worth knowing

The server name says mobile and charter

It is the right server for every device and every Spectrum address, whatever brand your address carries. An app that guesses imap.spectrum.net will not connect.

Worth knowing

Road Runner addresses use it too

An address at rr.com, twc.com or a regional Road Runner name such as tampabay.rr.com is a Spectrum mailbox on these servers.

Step by step

How to connect Spectrum Email

1

Enter your address

Choose Add account and type your full address, whether it ends in charter.net, spectrum.net, rr.com or twc.com.

2

Enter your password

Use the password you use to read your mail on the Spectrum website. There is no app password to create.

3

If it does not connect

Check the incoming server reads mobile.charter.net. That one name catches almost every failed Spectrum setup.

Common questions

Spectrum Email and Patriot Mail

What are the IMAP settings for Spectrum email?

mobile.charter.net on port 993 with SSL for incoming mail, and mobile.charter.net on port 587 for outgoing mail. Your username is your full email address.

Why is the server called mobile.charter.net?

It is a leftover from the Charter brand and the mobile setup pages. It is the correct server for computers, phones and tablets alike.

Do rr.com and twc.com addresses work?

Yes. Road Runner and Time Warner Cable addresses are Spectrum mailboxes and use the same servers and your Spectrum password.

Will connecting Spectrum to Patriot Mail change my address?

No. Patriot Mail connects to the mailbox you already have, so your address stays the same and your mail stays with Spectrum.

Keep your Spectrum Email address

Patriot Mail connects the mailbox you already have. Your address does not change, your mail stays with Spectrum Email, and it is free to use.

Connect your inbox

Related guides

Other resources

Optimum email

Another American cable provider, with its own servers and your normal password.

Read about Optimum

AT&T Mail

Covers att.net, sbcglobal.net and bellsouth.net, which need a Secure Mail Key.

Read about AT&T

All provider settings

Server names and ports for every provider Patriot Mail connects, in one place.

Open IMAP Guide

Help center

Setup guides for the other providers, and answers to the questions people ask most.

Browse help

Support

Still stuck? Tell us what happened and we will help you get connected.

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