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BT Email IMAP Settings and Setup

BT Email works with Patriot Mail and any other email app. You sign in with your full BT address and your BT email password, the one you use at email.bt.com. The one exception is free BT Basic email, which BT keeps to its own website.

Server settings

What to enter, if an app asks you

Patriot Mail fills these in for you. They are here for any other app that asks, and so you can check what you were given.

BT Email

SSL/TLS (IMAP and SMTP)

Incoming mail (IMAP)

Server
mail.btinternet.com
Port
993

Outgoing mail (SMTP)

Server
mail.btinternet.com
Port
465

Before you start

What is different about BT Email

Worth knowing

Your email password, not your My BT password

Use the password you read your mail with at email.bt.com. It can be different from the password for My BT, your BT account for bills and broadband.

Worth knowing

Older BT addresses work the same way

Addresses at btopenworld.com, talk21.com and bt.com are BT mailboxes on the same servers, whichever one you were given.

Worth knowing

BT Basic email stays on the BT website

BT says its free Basic email, the kind you keep after leaving BT Broadband, can only be read on the BT website. To use it in an email app, BT offers Premium email or linking it to a BT Broadband account.

Step by step

How to connect BT Email

1

Check your email password at email.bt.com

Sign in at email.bt.com with your full BT address. If your mail opens, that password is the one Patriot Mail needs.

2

Add the account to Patriot Mail

Choose Add account, then enter your full BT address and the same password. The server names are filled in for you.

3

If it does not connect

Check that you used your email password, not your My BT password. If you have BT Basic email, BT does not let email apps open it. Otherwise, reset your email password with BT and try once more.

Common questions

BT Email and Patriot Mail

What are the IMAP settings for BT Email?

mail.btinternet.com on port 993 with SSL for incoming mail, and mail.btinternet.com on port 465 with SSL for outgoing mail. Your username is your full email address.

Do I need an app password for BT Email?

No. BT does not use app passwords. Email apps sign in with your full BT address and the same password you use to read your mail at email.bt.com.

Do btopenworld.com and talk21.com addresses still work?

Yes. They are BT mailboxes and use the same servers as a btinternet.com address, with the email password for that address.

Will connecting BT to Patriot Mail change my address?

No. Patriot Mail connects to the BT mailbox you already have, so your address stays the same and your mail stays with BT.

Keep your BT Email address

Patriot Mail connects the mailbox you already have. Your address does not change, your mail stays with BT Email, and it is free to use.

Connect your inbox

Related guides

Other resources

Sky email

A British address on Yahoo's systems, where some accounts are asked for an app password.

Read about Sky

TalkTalk Mail

Where your mail password is the one to use, and the server name starts with mail.

Read about TalkTalk

All provider settings

Server names and ports for every provider Patriot Mail connects, in one place.

Open IMAP Guide

Help center

Setup guides for the other providers, and answers to the questions people ask most.

Browse help

Support

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