BT Email
SSL/TLS (IMAP and SMTP)
Incoming mail (IMAP)
- Server
mail.btinternet.com- Port
993
Outgoing mail (SMTP)
- Server
mail.btinternet.com- Port
465
Patriot MailHelp
BT Email IMAP Settings and Setup
BT Email works with Patriot Mail and any other email app, with one thing to do first: BT asks you to create an app password and use that in place of your normal BT password.
Server settings
What to enter, if an app asks you
Patriot Mail fills these in for you. They are here for any other app that asks, and so you can check what you were given.
Before you start
What is different about BT Email
Worth knowing
An app password, not your BT password
BT keeps your own password for its website and asks email apps to use a separate one you create in your BT account. It is entered once and you do not have to remember it.
Worth knowing
Older BT addresses work the same way
Addresses at btopenworld.com, talk21.com and bt.com are BT mailboxes on the same servers, whichever one you were given.
Step by step
How to connect BT Email
1
Create an app password in your BT account
Sign in at bt.com, open your email settings, and create an app password for mail. Copy it before you leave the page.
2
Add the account to Patriot Mail
Choose Add account, enter your full BT address, and paste the app password into the password field. The server names are filled in for you.
3
If it does not connect
Create a fresh app password and try once more. A BT website password typed into an email app is the usual cause.
Common questions
BT Email and Patriot Mail
What are the IMAP settings for BT Email?
mail.btinternet.com on port 993 with SSL for incoming mail, and mail.btinternet.com on port 465 with SSL for outgoing mail. Your username is your full email address.
Why will my BT password not work in an email app?
BT asks for an app password instead. You create one in your BT account, use it in place of your password, and your own password keeps working on the BT website.
Do btopenworld.com and talk21.com addresses still work?
Yes. They are BT mailboxes and use the same servers and the same app password as a btinternet.com address.
Will connecting BT to Patriot Mail change my address?
No. Patriot Mail connects to the BT mailbox you already have, so your address stays the same and your mail stays with BT.
Keep your BT Email address
Patriot Mail connects the mailbox you already have. Your address does not change, your mail stays with BT Email, and it is free to use.
Related guides
Other resources
Sky email
Another British provider that needs an app password rather than your own.
Read about SkyTalkTalk Mail
Where your mail password is the one to use, and the server name starts with mail.
Read about TalkTalkAll provider settings
Server names and ports for every provider Patriot Mail connects, in one place.
Open IMAP GuideHelp center
Setup guides for the other providers, and answers to the questions people ask most.
Browse helpSupport
Still stuck? Tell us what happened and we will help you get connected.
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