Sky
SSL/TLS (IMAP and SMTP)
Incoming mail (IMAP)
- Server
imap.tools.sky.com- Port
993
Outgoing mail (SMTP)
- Server
smtp.tools.sky.com- Port
465
Patriot MailHelp
Sky Email IMAP Settings and Setup
Sky email works with Patriot Mail and any other email app, with one thing to do first: Sky needs an app password rather than your normal Sky password.
Server settings
What to enter, if an app asks you
Patriot Mail fills these in for you. They are here for any other app that asks, and so you can check what you were given.
Before you start
What is different about Sky
Worth knowing
An app password is always needed
Sky refuses your normal password in email apps and gives you a 16-character app password to use instead. You enter it once, and you do not have to remember it.
Worth knowing
Do not pick the Yahoo option
Sky mail runs on Yahoo's systems but keeps its own server names. If an app offers a Yahoo option, choose the manual or other option and enter the Sky servers below.
Step by step
How to connect Sky
1
Create a Sky app password
Sign in on the Sky website and open the Sky Yahoo Mail page for managing apps. Create an app password for mail and copy the 16 characters.
2
Add the account to Patriot Mail
Open Patriot Mail, choose Add account, and enter your full sky.com address. Paste the app password into the password field.
3
If it does not connect
If sign-in fails, create a fresh app password and try once more. An app password that has been used elsewhere or typed by hand with spaces is the usual cause.
Common questions
Sky and Patriot Mail
What are the IMAP settings for Sky email?
imap.tools.sky.com on port 993 with SSL for incoming mail, and smtp.tools.sky.com on port 465 with SSL for outgoing mail. Your username is your full sky.com address.
Why does Sky keep refusing my password?
Sky does not accept your normal Sky password in an email app. You create a 16-character app password on the Sky website and use that instead. Your Sky password still works everywhere else.
Where do I create a Sky app password?
On the Sky website, open Sky Yahoo Mail and go to the page for managing apps and app passwords. Create one for mail, copy the 16 characters, and paste them into the password field here.
Is Sky email the same as Yahoo Mail?
Sky Mail is run on Yahoo's systems, so Sky help pages and Yahoo help pages both cover it. Use the Sky servers on this page and an app password created from your Sky account.
Will connecting Sky to Patriot Mail change my address?
No. Patriot Mail connects to the Sky mailbox you already have, so your address does not change and your mail stays with Sky.
Keep your Sky address
Patriot Mail connects the mailbox you already have. Your address does not change, your mail stays with Sky, and it is free to use.
Related guides
Other resources
TalkTalk Mail
Another British provider, with its own servers and no app password to create.
Read about TalkTalkVirgin Media Mail
Also needs an app password generated in the provider's own account settings.
Read about Virgin MediaAll provider settings
Server names and ports for every provider Patriot Mail connects, in one place.
Open IMAP GuideHelp center
Setup guides for the other providers, and answers to the questions people ask most.
Browse helpSupport
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