Help

Virgin Media Mail IMAP Settings and Setup

Virgin Media Mail works with Patriot Mail and any other email app, with one thing to do first: create an app password in your Virgin Media account and use that instead of your normal password.

Server settings

What to enter, if an app asks you

Patriot Mail fills these in for you. They are here for any other app that asks, and so you can check what you were given.

Virgin Media Mail

SSL/TLS (IMAP and SMTP)

Incoming mail (IMAP)

Server
imap.virginmedia.com
Port
993

Outgoing mail (SMTP)

Server
smtp.virginmedia.com
Port
465

Before you start

What is different about Virgin Media Mail

Worth knowing

An app password is required

Virgin Media does not accept your normal password in an email app. You generate an app password in the My Virgin Media app, under Account settings, then Account details, next to Virgin Media Mail.

Worth knowing

Older addresses are Virgin Media mailboxes

Addresses at ntlworld.com and blueyonder.co.uk came from services Virgin Media took over. They are Virgin Media mailboxes and use the servers below.

Step by step

How to connect Virgin Media Mail

1

Create an app password

In the My Virgin Media app, open Account settings, then Account details. Under Virgin Media Mail, generate a new app password and copy it.

2

Add the account to Patriot Mail

Open Patriot Mail, choose Add account, and enter your full address. Paste the app password into the password field.

3

If it does not connect

If it is refused, generate a fresh app password and use that. An app password can only be copied when it is created.

Common questions

Virgin Media Mail and Patriot Mail

What are the IMAP settings for Virgin Media Mail?

imap.virginmedia.com on port 993 with SSL for incoming mail, and smtp.virginmedia.com on port 465 with SSL for outgoing mail. Your username is your full email address.

Why does Virgin Media need an app password?

Virgin Media asks you to create a separate app password for email apps. Generate one in the My Virgin Media app under your account details, next to Virgin Media Mail, and use it in place of your normal password.

Do ntlworld.com and blueyonder.co.uk work the same way?

Yes. Addresses at ntlworld.com and blueyonder.co.uk are Virgin Media mailboxes and use the same servers and the same app password.

Will connecting Virgin Media to Patriot Mail change my address?

No. Patriot Mail connects to the Virgin Media mailbox you already have, so your address stays the same and your mail stays with Virgin Media.

Keep your Virgin Media Mail address

Patriot Mail connects the mailbox you already have. Your address does not change, your mail stays with Virgin Media Mail, and it is free to use.

Connect your inbox

Related guides

Other resources

TalkTalk Mail

Another British provider, where your mail password is the one to use.

Read about TalkTalk

Sky email

Also needs an app password created on the provider's own website.

Read about Sky

All provider settings

Server names and ports for every provider Patriot Mail connects, in one place.

Open IMAP Guide

Help center

Setup guides for the other providers, and answers to the questions people ask most.

Browse help

Support

Still stuck? Tell us what happened and we will help you get connected.

Contact support

Are you sure?