Telstra Mail
SSL/TLS (IMAP and SMTP)
Incoming mail (IMAP)
- Server
imap.telstra.com- Port
993
Outgoing mail (SMTP)
- Server
smtp.telstra.com- Port
465
Patriot MailHelp
Telstra and BigPond IMAP Settings and Setup
Telstra Mail works with Patriot Mail and any other email app. Telstra rejects your normal account password in an email app, so you generate an app-specific password in Telstra Webmail and use that instead.
Server settings
What to enter, if an app asks you
Patriot Mail fills these in for you. They are here for any other app that asks, and so you can check what you were given.
Before you start
What is different about Telstra Mail
Worth knowing
An app-specific password is required
Telstra refuses your account password in email apps. You generate a separate one in Telstra Webmail, name it for the device, and paste it in here.
Worth knowing
BigPond addresses are Telstra addresses
bigpond.com and bigpond.net.au are Telstra mailboxes on the same servers. The brand changed; the mailbox did not.
Step by step
How to connect Telstra Mail
1
Generate an app-specific password
Sign in to Telstra Webmail in a browser, open Settings, then Accounts, and generate an app-specific password. Give it a name you will recognize later.
2
Add the account to Patriot Mail
Choose Add account, enter your full Telstra or BigPond address, and paste the generated password rather than your own.
3
If it does not connect
Generate a fresh password and use that. Each one is shown only when it is created, so a half-copied password is a common cause.
Common questions
Telstra Mail and Patriot Mail
What are the IMAP settings for Telstra Mail?
imap.telstra.com on port 993 with SSL for incoming mail, and smtp.telstra.com on port 465 with SSL for outgoing mail. Your username is your full email address.
Do BigPond addresses use different settings?
No. bigpond.com, bigpond.net.au and telstra.com all use the same servers and the same app-specific password.
Why does Telstra refuse my password?
Telstra does not accept account passwords in email apps. Generate an app-specific password in Telstra Webmail and use that in its place.
Will connecting Telstra to Patriot Mail change my address?
No. Patriot Mail connects to the mailbox you already have, so your address stays the same and your mail stays with Telstra.
Keep your Telstra Mail address
Patriot Mail connects the mailbox you already have. Your address does not change, your mail stays with Telstra Mail, and it is free to use.
Related guides
Other resources
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Server names and ports for every provider Patriot Mail connects, in one place.
Open IMAP GuideHelp center
Setup guides for the other providers, and answers to the questions people ask most.
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